Postgraduate Program ARS University

Swot Analysis of Pharmacy Department Development Strategy in X Hospital in East Kalimantan Province

The hospital is an institution that provides health services and is an institution that cannot be separated from the influence of the internal and external environment. The growth and development of the hospital can be influenced by the organizational environment where the hospital is located.... More


Regulation for startups in Indonesia: Problems and recommendations

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The Influence of Teamwork in the Implementation of Total Quality Management (TQM) on Customer Satisfaction

Total Quality Management (TQM) is one of strategies that used to raise the caliber of healthcare services and customer satisfaction nowadays. Teamwork is the primary metric for TQM implementation. The major goals of this study are to examine current research on TQM teamwork in hospital health... More